We are due to perform routine maintenance of physical hardware in Derby (DC2), this should not impact any services but consider services to be at risk during this time:

The work will be ongoing all day, 09:00 - 17:00

It is essential that we perform such maintenance to ensure the ongoing stability, reliability and modernisation of our service, we are taking all precautions to minimise the risk of this work.

We are due to perform system upgrades and maintenance on our platform that manages our Support Ticket and Billing System. This will affect the access of the following URLS:

https://ask.pipeten.co.uk/
https://whm.pipe.co/
https://my.pipe.co/

The work is expected to take approximately 60 minutes.

Customers will be unable to raise or update support tickets or access their billing information on the above URLs during this period.

Monitored servers will (as normal) be proactively reviewed for failure and investigated/fixed.

This work has been completed successfully.

We are due to perform maintenance on our platform that manages www.pipeten.com.

Access to www.pipeten.com will be affected throughout this work, however control panel access will remain unaffected.

This work is expected to take around 30 minutes.

Monitored servers will (as normal) be proactively reviewed for failure and investigated/fixed.

We are due to perform system upgrades and maintenance on our platform that manages our Domain Names and Billing System. This will affect the access of the following URLS:

https://purely.domains/

The work is expected to take approximately 30 minutes.

Customers will be unable to raise or update support tickets or access their billing information on the above URLs during this period.

Monitored servers will (as normal) be proactively reviewed for failure and investigated/fixed.

This work has been completed successfully.